Ericsson is ranked second in Operation and Business Support Systems (OSS/BSS) and next generation Service Delivery Platforms, according to Gartner.
The company sees this as a result of a strengthened focus on OSS and BSS and the recent acquisition US based Telcordia.
A new report by analysis house Gartner ranks Ericsson 2 in this growing market and states that had Ericsson’s numbers included the performance of recently acquired Telcordia’s solutions and services the company would have topped the worldwide chart in 2011.
Per Borgklint, head of Ericsson’s Support Solutions business, said, “With the increased need for operators to rapidly respond to changing consumer demands and the need for increased efficiency and innovation, Operations and Business Support Systems are a key element of any operator’s network strategy. We already have a leading position in key areas such as charging and billing, where we serve 1.7 billion people with our solutions.”
Through the acquisition of Telcordia, completed on January 12, Ericsson has also strengthened its position in service fulfillment, assurance and network optimization, as well as significant capabilities to support operators end to end.
Through Ericsson´s global consulting and systems integration engagements, Ericsson offers end to end solutions to service providers that cover business processes, competences and technologies in OSS, BSS, and next generation Service Delivery Platforms. This enables business innovation, improved customer experience, and operational efficiency. In total in 2011, Ericsson signed 33 new significant contracts for OSS, BSS, SDP and Data Center build, out of which 26 were for OSS and BSS.
High speed Mobile Broadband will be a technology catalyst to transform OSS and BSS solutions for Operators. Ericsson´s combined experience and knowledge in services, products and software are key, when transforming organizations and IT environments utilizing true real time competence and creating configurable OSS/BSS solutions. This gives the ability to monetize and manage any opportunity with the trust of a global experienced partner.