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Policy & Regulation
Vodafone fined over activation of ‘vulgar’ caller tune
TT Bureau |  |  10 Nov 2008

Vodafone Essar has been instructed to pay a fine of Rs 20,000 for assigning an alleged ‘cheap and vulgar’ caller tune on the mobile phone of lawyer Neena Chakravorty devoid of her approval.

 

The complainant Neena Chakravorty, a lawyer by profession had filed a law suit against the company stating that a caller tune, "Bheegi bheegi raton mein''', was activated on her phone in December 2007, shattering her professional personality as it carried a "nonsense message of love and lust''.

 

Chakravorty, who was representing actor Sanjay Dutt's wife Rhea Dutt in their divorce proceedings at that time claimed that she was "utterly embarrassed'' when her clients had to listen to the particular tune, ruining her reputation.

 

The court noted that a practicing lawyer would never ask for such a cheap caller tune and the absence of a reply to the legal notice sent by Charkrovorty to Vodafone proves that the caller tune was activated without a request.

 

The panel headed by President S P Mahajan of the Consumer Forum ruled that there is deficiency in service on part of Vodafone and asked it to pay Rs 20,000 as compensation and Rs 2,000 towards cost of proceedings.

    
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10 Nov 2008(IST)  
Comment
vodaphone's services are really bad, its good that they are fined, becouse she is a lawyer she can get the justice, but a common man can get no justice, just need to bear, i am user of vodaphone they avtivate call forwarding automaticaly on any random number, and they dont forward incoming sms while international roaming, i am just waiting when i can get the same number can use on another service provider,
Posted By :- rupesh kedia
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