Wipro Technologies, the global information technology, consulting and outsourcing business of Wipro Limited, has migrated to Microsoft Lync Server 2010 for its ease of use and its single, simple to use user interface for real time communication and collaboration needs. Lync Server 2010 is being rolled out to all employees in phases across all worldwide locations.
Since Wipro has a presence across multiple geographies, the company was keen to adopt a more optimal and seamless solution to enable better collaboration among users. In fewer than three months, Lync Server 2010 was deployed with go live in November 2011.
“Lync Server 2010 provides us with a single solution for all modes of real time communications,” said Ramesh Nagarajan, chief information officer, Wipro. “We also wanted the same solution to cater to our dial-in conferencing needs for users across the globe in different regions. This has been rapidly achieved for certain users in the U.S. and now is being planned for other regions, including India.”
Because Wipro’s employees work in many different time zones, the benefits of Lync Server 2010 were immediately apparent. With it they can collaborate with co-workers anytime, anywhere using the Internet and potentially optimize costs using webconferencing and videoconferencing for interactive training. They can also manage and finish projects efficiently with desktop sharing and real time communications within project teams
“People really like Lync Server 2010,” Nagarajan said. “The seamless integration with Microsoft Office 2010 products, such as Microsoft Share Point 2010 and Microsoft Outlook 2010, makes it much easier to use. In fact, the integration with Share Point 2010 is so seamless that people don’t even realize that it’s happening, but they use it all the time. It’s natural.”
Lync Server 2010 facilitates better communication between stakeholders internally and externally. Employees are also finding time savings using Lync Server 2010. They can solve issues immediately instead of waiting to set up a call or meeting. “It’s convenient to reach out to people, especially with Outlook integration,” Nagarajan said. “I can see who is available on Lync instantly. I recently shared a screenshot with the security team; they wanted to determine how to find out where employees were in the event of an emergency. Lync Server can help with that.”
“This deployment has been one of the fastest large scale rollouts of Microsoft Lync Server 2010 in India, and we are delighted with our association with Wipro for this solution,” said Karan Bajwa, general manager, Enterprise and Partner Group for Microsoft India.