Subex Ltd, a leading global provider of Business Support Systems (BSS) for Communications Service Providers (CSPs), has said that the company’s industry-leading ROC Fraud Management solution has created a huge, positive impact on a Tier 1 APAC service provider’s operations.
Subex had recently launched inline controls in its ROC Fraud Management v7.4 for preventing subscription fraud, transaction fraud and handset loss. This version, implemented at a Tier 1 APAC operator to prevent Point of Sale (POS) fraud, has yielded outstanding results. The solution’s inline capability enabled the operator to save $2million in the very first month. It also benefited the operator with its exceptional fraud hit ratio of 62% (avg) in a month.
Because of the inline control framework in the ROC Fraud Management solution, POS staff will no longer need to wait until the fraudster is provisioned and later detected through behavioural rules and profiling. The POS staff can make real-time decisions and accept, decline or refer any subscriber to prevent fraudsters from entering the network. This also prevents the fraudsters from walking away with valuable devices.
“According to Communications Fraud Control Association (CFCA) Fraud Survey Report of 2011, global Point of Sale fraud stands at almost $5.5 billion. That is a huge threat to the industry and emphasizes the vital need for service providers to deploy a solution to prevent the fraud at the Point of Sale itself,” said Vinod Kumar, President at Subex. “We are extremely pleased with the benefits our industry leading ROC Fraud Management solution provides and the recent success at the Tier 1 APAC operator is a true testimony of the huge potential and value the solution delivers”.
With increasing involvement of telecom operators in money transactions (e.g. mobile money services); it is imperative for operators to have strict policy controls to not only detect, but prevent fraudulent transactions. The inline controls not only prevent POS fraud but also helps operators validate any transaction request in real time and prevent fraudulent transactions from being processed.