Broadcom Corporation (Nasdaq: BRCM), a global innovation leader in semiconductor solutions for wired and wireless communications, has announced a full suite of remote monitoring and diagnostic capabilities based on its Full-Band Capture digital tuning technology.
By capturing the entire 1GHz cable spectrum, Broadcom's remote diagnostics provide access to real-time data and visibility into a user's home coax network for quick problem diagnosis and better overall customer service. Broadcom will demonstrate the technology at CableLabs Summer Conference in Keystone.
Broadcom's Full-Band Capture Remote Diagnostics technology can be implemented on the company's entire cable set top box, gateway and modem platforms using Full-Band Capture digital tuning technology chipsets. Tailored to individual operator needs, operators can gather troubleshooting information without impacting customer video or data service.
New remote diagnostics features include advanced diagnostic capabilities including demodulator statistics and RF spectrum analyzer functions, active non-intrusive monitoring to provide continual checks without impacting user viewing or broadband experience and integration with the TR-69 protocol, Simple Network Management Protocol (SNMP) or other web server based protocols to provide both remote and home access to real-time RF diagnostics data.
Broadcom's full-band capture diagnostics platforms are available today and supported on all cable set top box, modem and gateway platforms with full-band capture digital tuning technology.
"Broadcom's breakthrough full-band capture digital tuning technology not only gives operators the flexibility to deliver more channels and services at a lower cost, but it also enables the ability to deliver remote diagnostic services. This service is not only delivering a vastly improved customer service experience, but also facilitates huge cost savings for operators, said Dan Marotta, Broadcom's Executive Vice President and General Manager, Broadband Communications Group.