Vodafone Essar emerged as the mobile operator with highest Quality of Service (QoS) ratings in TRAI’s latest report for Karnataka. The operator achieved accessibility rate of 99.03% with call drop rates of 0.98% and 98.28% rate of calls with good voice quality. Moreover the report says that the company achieved 100% in resolution of billing and charging.

K Sankara Narayanan, CEO Vodafone Essar South Limited said, “In the current dynamic and competitive scenario, the success and survival of an operator hinges on the quality of service (QoS) it provides This is indeed a proud moment for us all having topped the QoS for the 2nd consecutive quarter on almost all parameters among other GSM service providers in Karnataka state. Vodafone is truly a distinct communications leader where Karnataka customers benefit from a complete experience.  We will constantly work at empowering and delighting our customers. “