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Dialogic reports more than 90 WebRTC engagements across telcos, contact centers and enterprises
TT Correspondent |  |  17 Jun 2014

Dialogic Inc., on Tuesday announced that it has reached more than 90 WebRTC engagements among telcos, enterprises, contact centers, cloud and Web companies, and public institutions. These WebRTC engagements span service provider and enterprise markets including tier-one network service providers and Fortune 500 companies, representing diverse use cases, including videoconferencing, interworking and recording. Similarly, Dialogic’s PowerMedia XMS WebRTC ecosystem also continues to expand, with more than a dozen partners serving major markets such as telemedicine, financial services, enterprise collaboration and mobile communications.
 
“In the past year, we have seen a tremendous increase in interest for WebRTC and growing traction for our server-side media processing solutions. As WebRTC matures beyond an interesting technology to a business-useful one, our PowerMedia XMS media server is providing sophisticated, production-ready applications and services from the doctor’s office to financial trading floors”, said Kevin Cook, president and CEO of Dialogic.

“WebRTC will soon be a household capability for telemedicine due to the ease with which healthcare providers can connect patients using contextual information. Doctors and patients will benefit from immediate collaboration to deliver a higher quality of care that actually reduces medical expenditures. Dialogic’s PowerMedia XMS provides critical server-side media processing capabilities including multi-party conferencing and recording that power our remote video consultation and patient monitoring applications”, said Matt Semenza, vice president of business development of SPAN Systems.
 
One of the newest WebRTC ecosystem partner program members, SPAN Systems, provides unified communications solutions that streamline healthcare technology and improve doctor-provider-patient coordination while decreasing costs.
 
Dialogic’s customers form an ecosystem of companies harnessing the power of real-time communications. Dialogic’s PowerMedia XMS partner program now includes more than a dozen that specifically support WebRTC solutions. These partners transcend industry boundaries, leveraging PowerMedia XMS and WebRTC technology for a wide variety of applications and services across traditional telcos, alternative IP communications providers, emerging web companies, call centers and enterprise verticals.
 
Highlights and observations from Dialogic’s 91 WebRTC engagements through May 2014 include:
 
• Communications service providers (CSPs) demand WebRTC. 74 percent of engagements have a CSP focus or relate in some way to communications service.
• Existing IP communications networks must be extended. 67 percent need to connect existing networks with WebRTC where PowerMedia XMS provides media interworking.
• WebRTC is a global phenomenon. 62 percent of Dialogic’s WebRTC engagements are international, with representation in all global regions, notably with pockets of activity in Latin America and the Middle East.
• Video telephony is the leading application. 65 percent were most interested in PowerMedia XMS’s video capabilities, with nearly half interested in providing multi-party conferencing features.

    
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17 Jun 2014(IST)  
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