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Aspect consolidates presence in Unified Communications space with Quilogy acquisition
TT Correspondent |  Mumbai |  18 Jan 2010

Unified Communications player, Aspect acquired Saint Charles-based Quilogy Inc. adding collaboration capabilities to its Microsoft unified communications portfolio.

Quilogy is considered to be a leading Microsoft National Systems Integrator.

“Quilogy’s expertise in Microsoft SharePoint and the broader collaboration space, coupled with Aspect’s global unified communications leadership and strategic equity alliance with Microsoft, are a formidable combination in the enterprise technology market,” said Jim Foy, chief executive officer, Aspect. “Plus, the opportunities for innovation with our unified communications applications for the contact center will mean new product capabilities, customized solution development, and tighter ties to enterprise resources for our contact center customers. This supports a logical evolution of Aspect’s vision of transforming enterprise business processes by leveraging Microsoft software platforms.”

Post deal the company will offer unified communication and collaboration services including IT and SI services. Some of the supported products include Microsoft Office Communications Server 2007 R2, Microsoft SharePoint, Microsoft Dynamics CRM, Microsoft .NET,  and business intelligent based on the Microsoft SQL Server analytics platform, as well as Aspect’s unified communications applications for the contact center and the Aspect® Unified IP® and PerformanceEdge® platform products.

“Unified communications and collaboration are game-changing technologies for the enterprise and the contact center,” said Irwin Lazar, Vice President for Communication and Collaboration Research at Nemertes Research. “More organizations are recognizing that the value of UC and collaboration comes from applying it to business processes through existing and custom applications. However, while 69 percent of companies say unified communications return on investment is important or vital, only 18 percent have been able to quantify any benefit.  Aspect’s acquisition of Quilogy will help customers identify and implement the business benefits of UC.”

Manish Chandak, former president of Quilogy will join Aspect as vice president of professional services.

    
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18 Jan 2010(IST)  
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