Welcome Guest Login | Register | Site Map | | Make TelecomTiger my homepage     
Telecom News
Enterprise |  Policy & Regulation |  Mobiles & Tabs |  Corporate |  VAS |  People Movement  |  Technology  |  LTE
Enterprise
Frost & Sullivan Recognizes Huawei in the Contact Center Application Market with 2010 Asia Pacific Growth Strategy Leadership Award
TT Correspondent |  New Delhi |  01 Nov 2010

Huawei announced that it has received the 2010 Asia Pacific Growth Strategy Leadership Award in the Contact Center Application Market from Frost & Sullivan, a business research and consulting firm.

“The key factors driving Huawei’s success in the contact center market are its continual leadership position in the Chinese telecom sector and its progressive business expansion into other Asian countries, such as India, the Philippines, Laos, and Hong Kong,” said Shivanu Shukla, Associate Director of ICT Practice, Frost & Sullivan (Asia Pacific). “Amongst all the nominees for this award, Huawei demonstrated strong business acumen and growth in the market, and the final jury unanimously decided to give the award to Huawei as a result.”

According to Frost & Sullivan’s latest research, Huawei has become one of Asia Pacific’s emerging contact center total solutions providers. Despite an overall decline in the contact center application market across the region in 2009, Huawei still managed to maintain strong growth in this segment, growing 26.2 percent year on year in Asia Pacific.

“Huawei is honored to have been recognized with the Frost & Sullivan Contact Center Growth Strategy Leadership Award,” said Mr. Raymond Lv, General Manager of Contact Center & CRM, Huawei Software. “From the moment Huawei’s contact center solution was first offered to customers in 1998, our ongoing goal has been to provide our customers with an end-to-end contact center solution to help them maximize their business opportunities. This award is an acknowledgment of Huawei’s existing efforts and achievements in the contact center application market, and we are eager to continue investing and innovating in order to consolidate the leadership role that we have attained.”

    
 mail this article    print this article    Show and Post comment
01 Nov 2010(IST)  
Whitepaper
Maintain Business Continuity with Cisco ASR 9000 nV Technology
It is a virtual chassis solution where a pair of ASR 9000 routers acts as a single device by maintaining a single contr...read more
Simplify Your Network with Cisco ASR 9000 nV Technology
With the new Cisco Network Virtualization (nV) technology in the Cisco ASR 9000 Series Aggregation Services Routers, se...read more
Cisco Small Cell Solution: Reduce Costs, Improve Coverage
It is designed to address the challenge of mobile service coverage and to expand network capacity...read more