AT&T has been awarded a contract by the U.S. Navy to deploy a nationwide 9-1-1 Routing and Management Service (9-1-1 RMS) call routing and handling solution.

Under the contract, AT&T will be working with the U.S. Navy’s emergency communications department to deploy the 9-1-1 RMS network to meet key emergency communication requirements, which are based on the National Emergency Number Association (NENA) i3 standard for next generation 9-1-1 networks.

The highly secure service will route emergency calls from Naval facilities in the continental U.S to one of six Regional Dispatch Centers, where calls will be answered using state of the art equipment and services.

This innovative solution provides significant advantages to the Navy in handling emergency conditions, and will provide the foundation for future capabilities as envisioned in the i3 standard. With AT&T next-generation innovation, the six Regional Dispatch Centers can create perimeters around emergencies in each of the 90+ bases.

The solution will provide innovative call center operator tools to respond to calls and to dispatch first responders faster by giving them the ability to gain quick access to caller information and generate reports on call handling

"We’re honored to deliver services that can aid in an emergency, especially to those who are in service to our country,” said John Klebonis, Vice President Department of Defense segment, AT&T Government Solutions. “AT&T was an integral part of launching the original 9-1-1 services, so it is fitting that we are now providing the next generation of 9-1-1 to the U.S. Navy to bring the emergency service up to today’s standards and beyond.”