Convergys Corp.announced the renewal of its five-year HR support contract with Avaya.

“We are proud to have engaged with Avaya five years ago as one of our first global HRO deals,” said John Gibson, president, HR Management at Convergys. “The extension of this relationship validates our global service delivery model for medium and large businesses. Our agreement provides Avaya flexibility throughout its ongoing business transformation, while we continue to build on our outstanding track record of consistent responsiveness, quality, and excellence servicing its employees,” said he on the agreement.

According to the renewed contract, Convergys will continue to give HR and finance transactional management, payroll administration, HR administration, benefits administration, service center support, and employee and manager self service navigational support to Avaya.