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Govt says already initiated measures to revive financial health of BSNL and MTNL
TT Correspondent |  New Delhi |  02 Dec 2009

Minister of State for IT and Telecom, Gurudas Kamat told the Lok Sabha on Monday that the government is taking measures to ensure financial revival of struggling PSUs BSNL and MTNL.


The steps include as follows:


  • Augmentation of capacity to enhance the network coverage and to remove the congestion.


  • Expanding distribution channels and improving system of follow up of franchisees and retailers.


  • Developing a system of providing special premium Service Level Agreements (SLAs) for large enterprise customers and focusing on corporate accounts.


  • Improving customer care, better feedback and after sales service.


  • Developing new lines of revenue through infrastructure sharing.


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02 Dec 2009(IST)  
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