Spectranet alongwith Drishti-Soft launched BPO services for the enterprise segment to be delivered over the cloud computing platform.
"The hosted contact center business is witnessing a huge growth in India...The overall hosted revenues are set to grow at 34.1 per cent CAGR by 2013," Head-Marketing and Customer Solutions Spectranet Sunando Bhattacharya said.
He added that there was a huge potential for call center solutions over a hosted platform from verticals such as Telecom, BFSI, Hospitality and Travel, Healthcare, Entertainment and Logistics. |