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Barclays launches Hello Money mobile banking services
TT Correspondent |  Mumbai |  04 Mar 2008

Barclays bank launched mobile banking service ‘Hello Money’ which will enable customers to make banking transactions from their mobile phones. According to Barclays the service is unique since it is based on the Unstructured Supplementary Service Data (USSD) platform which it claims is a safer and quicker channel than the currently prevailing platforms like text-messaging and GRPS.

 

Hello Money will not only allow customers to carry out a range of banking transactions from balance inquiries to third party fund transfers but one can also make utility and credit card bill payments through the service, apart from requesting for doorstep-banking or starting a fixed deposit.

    
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04 Mar 2008(IST)  
Comment
This is indeed one of the better technologies implemented in Mobile Banking.And with USSD technology being used it seems to be more secure and faster. This seems to be the starting of Banking 2.0.Faster,Cheaper,and Safer. The features for the introductory
Posted By :- vivek
Comment
I think vivek has valid point. Besides USSD, I believe from user experience perspective voice portal based services where inputs from customer taken over DTMF or simple voice recognition (like accepting numbers 'one', 'two', 'zero'... Or 'Yes', 'No', 'Ok' comands) will enhance user experience
Posted By :- Sushil Malani
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