Alcatel-Lucent said it has bagged a contract from UAE-based Etisalat to deploy IP-based telephony solutions throughout its offices in the UAE.
The project, which will be implemented through Alcatel-Lucent’s business collaborator in the UAE, Al-Futtaim Technologies, will seek to facilitate the best possible collaboration across the employees of Etisalat.
“Our objective is to provide a unified communications software suite that would offer a state-of-the-art integrated user experience across all communication mediums and devices to our employees in order to enable optimal collaboration across our organization,” said Essa Al Haddad, Chief Marketing Officer for Etisalat UAE.
Within the capacity of the agreement, a complete, secure, integrated communications solution will be set up throughout Etisalat’s offices, including voice communications, VoIP, LAN and VPN solutions, to assist its workers collaborate and share knowledge in real time to boost productivity, job satisfaction and overall performance.
The solution is founded on the Alcatel-Lucent OmniPCX Enterprise IP telephony platform and Alcatel-Lucent My Instant Communicator Unified Communications solution. It is capable of supporting 10,000 IP users in a pure VoIP deployment over eight main sites, with 3,500 My Instant Communicator users.
Further, it can also incorporate with the operator’s network management platform, contact center and a total of 3,500 fax-server users.