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Forrester ranks Orange Business Services at the top for MPLS Services
TT Correspondent |  New Delhi |  22 Jan 2010

Research firm, Forrester ranked Orange Business Services as the leader in Forrester Wave Managed Global MPLS Services listing published last year.

The rankings were judged on three main categories, current offering, strategy and market presence.

 In assessing the highest score of Orange Business Services in current offering, Forrester stated:  “Orange has the broadest global MPLS service portfolio, the most comprehensive and widely available access choices, and received very high scores for network performance. It tied with [another vendor] for the very strong operations support systems and processes supporting managed MPLS and with [two vendors] for the quality of its NOC technical staff. It also received high customer satisfaction feedback, got very high scores for its go-to-market strategy, and high scores for service pricing, global sales and technical support capabilities, and its customer base.”

“Based on Business VPN, our industry-leading Managed Global MPLS Services, we are very pleased Forrester’s report recognizes Orange Business Services as a leader,” said Axel Haentjens, vice president, Marketing, Brand & External Communications, Orange Business Services. “Innovation coupled with our historical strengths makes us a leader in managing complex communications needs while our intensified focus on real-time business and M2M provides customers new ways to innovate, save money, and protect the environment.”

    
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22 Jan 2010(IST)  
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