NSN announced the expansion of its Global Network Solutions Centre (GNSC) in Chennai India.

The new facility, occupying 90,000 square feet, was inaugurated by Vishant Vora, Group CTO, Vodafone India in the presence of Armando Almeida, head of Global Services, Nokia Siemens Networks.

The Chennai GNSC was the first center set up by Nokia Siemens Networks in 2007 to pioneer its unique Global Service Delivery model providing remote delivery support across its services businesses including care, network implementation and managed services. It is one of three currently operating GNSCS, with two others in Noida, India and Lisbon, Portugal. Two further service delivery centers are currently being established in Russia and Brazil as announced in 2010. All five are part of the company’s strategic response to the growing trend of operators outsourcing network management and maintenance as a way to increase efficiency and improve end-user experience.

“The expansion of the Chennai GNSC is a reflection of the success of the global service delivery model we pioneered,” said Armando Almeida. “The Chennai facility, with its vast engineering and telecom talent, has played a significant role in the success of our alternative service delivery model. This model allows us to centralize and consolidate operations for customers around the world. It provides significant cost savings and improved operational efficiency, freeing up resources to allow operators to focus on their business goals.”

Since 2007, the team at Chennai GNSC has grown from 120 people to over 1,000 supporting 77 million subscribers and 87,000 base stations on customers’ networks globally. The center currently provides remote services including planning, optimization services and complete network operation. It is also emerging as a Center of Competence for 3G and, together with Noida GNSC, has delivered 90 projects in 3G/HSPA globally.