Andorra Telecom selected Convergys to evolve its billing platform supporting fixedline as well as mobile telephony.

The operator has selected Convergys Rating and Billing Manager to manage the mission-critical job of aggregating, rating, and billing these advanced services for its customers.

Recently, Andorra Telecom awarded Convergys a six-year professional services contract to support, maintain, and evolve the current platform and its interfaces with other systems according to critical business and regulatory requirements

“We have a productive and mutually-beneficial, six-year history with Convergys and its Rating and Billing Manager through a period of growth, expansion, and technical innovation in our industry,” said Josep Missé, Development Manager, Andorra Telecom. “Convergys' dedicated professional services team works side-by-side with us to help ensure that our billing platform not only meets our current business and regulatory needs, but also evolves as Andorra Telecom grows and launches new products and services.”

“Rating and Billing Manager has already helped Andorra Telecom deliver innovative telecommunications services for the past six years, and our professional services team, which knows Convergys’ solutions better than anyone else, will help uphold that record of success,” said Bob Lento, President, Information Management, Convergys.  “Our team will support and maintain the Rating and Billing Manager installation and work closely with Andorra Telecom to help ensure that the billing platform meets the company’s needs and works seamlessly with other key business components.”